You have submitted an FOI request
Date: Sept. 11, 2022, 5:57 a.m.
Your request is already in review
Your request was denied
Date: 2022-09-12 16:05:17.000000
How was your request?
Published by National Bureau of Investigation(NBI) on Sept. 11, 2022.
Requested from NBI by J. Bajao at 05:57 AM on
Sept. 11, 2022.
Purpose: To refund my payment in Gcash
Date of Coverage: 09/04/2022 - 09/11/2022
Tracking no: #NBI-285942915069
Good day! I would like to request a refund for my payment in Gcash. I paid for my mother's renewal but when we went on-site, her nbi cannot be renewed anymore since it was issued on 2014. That's why we want to refund the payment instead as instructed to us. Hoping for your response, thank you so much! Account number: MP7TM47YAA Date/Time of payment: September 4, 2022 / 12:56 AM
September 12, 2022 Dear Jon Cedric, Greetings! Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. For NBI Clearance concerns/ inquiries, you may send a message thru this link: https://nbi.gov.ph/contact-us/ You may also send an email to [email protected]. If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). For feedbacks, kindly accomplish the form on this link: https://docs.google.com/forms/d/e/1FAIpQLSdwrQp0NNz9JumfLqub3J1hFBKv4MpEPOYNJpL7fOaFtlR3qw/viewform Thank you. Respectfully, FOI Receiving Officer