You have submitted an FOI request
Date: Nov. 3, 2023, 7 a.m.
Your request is already in review
Your request was denied
Date: 2023-11-09 09:08:36.000000
How was your request?
Published by National Bureau of Investigation(NBI) on Nov. 3, 2023.
Requested from NBI by C. Tayson at 07:00 AM on
Nov. 3, 2023.
Purpose: To refund my payment from gcash
Date of Coverage: 11/03/2023 - 11/03/2023
Tracking no: #NBI-000651650054
Hi I would like to refund my payment for nbi clearance. I choose the option pick up instead of door to door and paid for it via gcash, so I made another transaction in which i paid again. So i would like to refund my first payment for the first transaction. Here is the ref. No. MP4KLVPC7U
November 9, 2023 Dear Crist Jun, Greetings! Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. If you inputted incorrect details or information upon registration, you can go back to your online registration and edit the editable wrong information PROVIDED THAT IT HAS NOT YET BEEN PROCESSED. Please note that if the NBI Clearance is already printed, you need to register online again. The NBI has the right to forfeit fees collected once transactions on the first registration with incorrect details. You may reach out to our NBI-Clearance customer support hotlines. Please note that this case is subject to escalation with the technical support of the service provider and a proper investigation. 09617319404 (Smart) 09608915222 (Smart) 09608915224 (Smart) 09608287044 (Smart) 09551405330 (Globe) Thank you very much. Respectfully, FOI Receiving Officer