You have submitted an FOI request
Date: Dec. 1, 2023, 12:33 p.m.
Your request is already in review
Your request was denied
Date: 2023-12-06 15:19:47.000000
How was your request?
Published by National Bureau of Investigation(NBI) on Dec. 1, 2023.
Requested from NBI by M. Ongaria at 12:33 PM on
Dec. 1, 2023.
Purpose: For refund of payment due to unintentional mistake.
Date of Coverage: 12/01/2023 - 12/01/2023
Tracking no: #NBI-225261162556
Hi! I would like to request a refund for my payment for NBI Clearance, amounting to One Hundred and Sixty Pesos (Php 160.00) with Reference No. 866477351. The payment was done thru Gcash App. The reason for this request is that, I made a mistake regarding the application of NBI Clearance. I applied through the 'Renewal of Clearance' instead of 'Applying for New', not knowing the renewal is only available in Manila. But I am here in Lucena City, and I suppose to pick up my clearance in NBI Lucena City District Office today, December 1, 2023. I hope you can consider my request. Thank you.
December 6, 2023 Dear Michael, Greetings! Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. As regards your concern, kindly reach out our NBI customer support hotlines at the following numbers for proper assistance. 09617319404 (Smart) 09608915222 (Smart) 09608915224 (Smart) 09608287044 (Smart) 09551405330 (Globe) Thank you very much. Respectfully, FOI Receiving Officer