You have submitted an FOI request
Date: Nov. 20, 2023, 1:45 p.m.
Your request is already in review
Date: 2023-11-20 16:04:21.000000
Your request was denied
Date: 2023-11-21 09:43:57.000000
How was your request?
Published by Philippine National Police(PNP) on Nov. 20, 2023.
Requested from PNP by S. Carbacan at 01:45 PM on
Nov. 20, 2023.
Purpose: Refund for double payment on my police clearance
Date of Coverage: 11/16/2023 - 11/17/2023
Tracking no: #PNP-509964518592
Hello I would like to request a refund for my police clearance that I paid on Savemore Market M Place South Triangle on customer service pay bills. 11:27 AM November 16, 2023, I'll wait for more than 5hrs but its still pending, so i pay it again using MAYA APP heres my transaction Payment Channel USSC Order Number 390111162023182621 Date & Time 2023-11-17 10:12:56 Transaction ID 9192225 Reference Number 38Z3Y6DPAN Transaction Amount PHP 150.00 Bank Fee PHP 0.00 Convenience Fee PHP 30.00 Total Amount PHP 180.00
November 20, 2023 Dear sheila, Thank you for your request dated Nov 20, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for REFUND FOR DOUBLE PAYING POLICE CLEARANCE. We received your request on Nov 20, 2023 and will respond on or before Dec 11, 2023 01:45:53 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC01MDk5NjQ1MTg1OTIM, for request with ticket number #PNP-509964518592. Thank you. Respectfully, PNP Receiving Officer FOI Officer
How do get my refund
November 21, 2023 Dear sheila carbacan, Greetings! Thank you for your request dated Nov 20, 2023 01:45:53 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for REFUND FOR DOUBLE PAYING POLICE CLEARANCE. Response to your request Please be informed that your concern does not belong within the scope of FOI. Regarding to your concern, you may visit or contact Philippine National Police / NPCS ONE-STOP SHOP /Camp Crame, Quezon City / (02) 8723-0401 loc 7663. For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help. Your right to request a review If you are unhappy with this response to your FOI request. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. You may use the link for the FOI Client/Customer Satisfaction Survey. https://docs.google.com/forms/d/e/1FAIpQLSc0_DD1bx1ZnWey-d_CQr6a7yZsawf1-Up6tnM0ObkPcMTEHQ/viewform Respectfully, PRO NCRPO Philippine National Police FOI Receiving Officer