You have submitted an FOI request
Date: Nov. 18, 2023, 3:08 a.m.
Your request is already in review
Date: 2023-11-20 10:26:44.000000
Your request was denied
Date: 2023-11-21 09:42:40.000000
How was your request?
Published by Philippine National Police(PNP) on Nov. 18, 2023.
Requested from PNP by D. Orgil at 03:08 AM on
Nov. 18, 2023.
Purpose: Request a refund for double payment on my police clearance
Date of Coverage: 11/16/2023 - 11/16/2023
Tracking no: #PNP-587767831084
Hello I would like to request a refund for my police clearance that I paid on Savemore Market M Place South Triangle on customer service pay bills. 11:27 AM November 16, 2023, I'll wait for more than 5hrs but its still pending, so i pay it again using MAYA APP heres my transaction Reference Number 38Z3Y6DI9V Name Dave Jensen Orgil Payment Status Success Payment made for Land Bank Of The Philippines Payment made via USSC Transaction Date November 17, 2023
To refund Here's my MAYA ACCOUNT NAME: Dave Jensen Orgil Account number: 09929209965
November 20, 2023 Dear Dave jensen, Thank you for your request dated Nov 18, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Refund for double pay on Police clearance. We received your request on Nov 18, 2023 and will respond on or before Dec 09, 2023 03:08:00 AM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC01ODc3Njc4MzEwODQM, for request with ticket number #PNP-587767831084. Thank you. Respectfully, PNP Receiving Officer FOI Officer
Where should I get my refund?
November 21, 2023 Dear Dave jensen Orgil, Greetings! Thank you for your request dated Nov 18, 2023 03:08:00 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Refund for double pay on Police clearance. Response to your request Please be informed that your concern does not belong within the scope of FOI. Regarding to your concern, you may visit or contact Philippine National Police / NPCS ONE-STOP SHOP /Camp Crame, Quezon City / (02) 8723-0401 loc 7663. For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help. Your right to request a review If you are unhappy with this response to your FOI request. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. You may use the link for the FOI Client/Customer Satisfaction Survey. https://docs.google.com/forms/d/e/1FAIpQLSc0_DD1bx1ZnWey-d_CQr6a7yZsawf1-Up6tnM0ObkPcMTEHQ/viewform Respectfully, PRO NCRPO Philippine National Police FOI Receiving Officer