You have submitted an FOI request
Date: Aug. 18, 2023, 9:38 p.m.
Your request is already in review
Your request was denied
Date: 2023-08-23 10:13:32.000000
How was your request?
Published by Professional Regulation Commission(PRC) on Aug. 18, 2023.
Requested from PRC by T. Tuaño at 09:38 PM on
Aug. 18, 2023.
Purpose: Renewal of PRC ID
Date of Coverage: 08/18/2023 - 08/18/2023
Tracking no: #PRC-875574735206
Hi, I would like to request an assistance on my Online renewal of PRC ID on my LERIS Account. Whenever I click the proceed button of the renewal transaction, "RECORD MISMATCHED" appears. I've also answered the CRMS request for assistance form, and this is my ticket number: GK0G5JY8.
August 23, 2023 Dear Theresa Josefina, Greetings! Thank you for your request dated Aug 18, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for RECORD MISMATCHED on Online Renewal of PRC ID. Response to your request While our aim is to provide information whenever possible, in this instance your request is a frontline service transaction and not valid as FOI request. May we respectfully provide the Client Relationship Management System (CRMS) link: https://crms.prc.gov.ph/feedbackform, where you can raise your queries to the appropriate office for them to provide an immediate solution to your concerns. Thank you. Respectfully, FOI Receiving Officer, Professional Regulation Commission FOI Officer