You have submitted an FOI request
Date: Feb. 6, 2023, 4:32 p.m.
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Your request was denied
Date: 2023-02-21 14:15:26.000000
How was your request?
Published by Professional Regulation Commission(PRC) on Feb. 6, 2023.
Requested from PRC by P. Maldita Pero But-An at 04:32 PM on
Feb. 6, 2023.
Purpose: PIC ID/license renewal
Date of Coverage: 02/06/2023 - 02/06/2023
Tracking no: #PRC-246747083908
Hi PRC, I'm trying to renew my PRC ID/license online but I keep getting the error "RECORD MISMATCHED." I no longer have a copy of my Notice of Admission so I don't know what is the mismatch. I have raised 2 tickets already in https://crms.prc.gov.ph but got no response. Tried calling the office locally but I'm also not getting any response.
February 21, 2023 Dear Bernard, Greetings! Thank you for your request dated Feb 06, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for RECORD MISMATCHED error encountered trying to renew PIC. Response to your request While our aim is to provide information whenever possible, your request is a frontline service transaction and not valid as FOI request. For concerns related to PRC online services, you may raise it to https://crms.prc.gov.ph/feedbackform, if ever you still haven't received any response, you may proceed to nearest PRC regional office to personally verify the mismatched on your record and for the concerned office provide an immediate solution to your concern. Thank you. Respectfully, FOI Receiving Officer