Professional Regulation Commission(PRC)

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Date: Sept. 23, 2021, 10:52 a.m.

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Date: 2021-09-24 12:55:08.000000

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Date: 2021-12-22 13:35:03.000000

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Record Mismatch for PRC ID Renewal Online

Published by Professional Regulation Commission(PRC) on Sept. 23, 2021.
Requested from PRC by E. Cabanyog at 10:52 AM on Sept. 23, 2021.
Purpose: Renewal of PRC ID
Date of Coverage: 09/20/2021 - 09/23/2021
Tracking no: #PRC-251309435023

C.LUMANTA Sept. 23, 2021, 10:52 a.m.

Hi, I have tried signing in to renew my Civil Engineer and Environmental Planner PRC ID online but I've got the response "Email and password MISMATCHED" I already changed my password as instructed but still verification failed and answered again that my email is unknown . Thus, I cannot proceed further. I have already checked and confirmed that I have keyed in the correct details based on the documents at hand. How do I rectify the mismatch and how do you I get renewed? Is a personal appearance by a representative at the Butuan City office better in this case? Who do we contact?

F.PROFESSIONAL REGULATION COMMISSION Sept. 24, 2021, 12:55 p.m.

September 24, 2021 Dear Cynthia, Thank you for your request dated Sep 23, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Record Mismatch for PRC ID Renewal Online. We received your request on Sep 23, 2021 and will forward it to the concerned office/personnel. We will respond on or before Oct 14, 2021 10:52:19 AM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster08142017140000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBSQy0yNTEzMDk0MzUwMjMM, for request with ticket number #PRC-251309435023. Thank you. Respectfully, FOI Receiving Officer Professional Regulation Commission

D.PRC Sept. 29, 2021, 1:17 p.m.

September 29, 2021 Dear Cynthia Lumanta, I refer to my letter of Sep 23, 2021 10:52:19 AM about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Record Mismatch for PRC ID Renewal Online. In order for us to work further on your request, kindly send to [email protected] a photo of your PRC ID and a VALID ID for further verification/account retrieval. During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before Dec 22, 2021 05:15:16 AM, your request will be closed. We hope to hear from you at the soonest possible time. Thank you. Respectfully, FOI Officer

D.PRC Dec. 22, 2021, 1:35 p.m.

Dec 22, 2021 Dear Cynthia, I refer to my letter of Sep 29, 2021 about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Record Mismatch for PRC ID Renewal Online. In particular, I had requested specific information for you to clarify upon in order for us to proceed with the request. As we have not received a reply within the 60-day working period since the letter requesting for clarification was sent out, we regret to inform you that this request will be closed as of Dec 22, 2021. You may wish to submit a new request describing the specific information you are looking for, and we will be able to consider it under the guidelines as stated in Executive Order No. 2. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to or visiting our central office. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Archives and Records FOI Officer

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