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Date: March 31, 2023, 1:37 p.m.

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Date: 2023-03-31 15:47:20.000000

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Date: 2023-04-11 11:30:17.000000

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Rcbc bank debit my money for no reasons

Published by Securities and Exchange Commission(SEC) on March 31, 2023.
Requested from SEC by M. Alcala at 01:37 PM on March 31, 2023.
Purpose: Reporting fraud
Date of Coverage: 02/28/2023 - 03/31/2023
Tracking no: #SEC-513720813174

J.NAMORO March 31, 2023, 1:37 p.m.

Hi i would like to report in your office about the incident today march 31,2023 to my bank account on rcbc im Jessabel namoro by the why, im so stress right now coz rcbc debited 2544.97 on my account my loan due is on april 3.2023 and my remaining money left was 8thousand plus.. I was shock when i see they debit without any reasons please help me to get back my money i badly need it.. Thank you

I.GONZALES March 31, 2023, 3:47 p.m.

March 31, 2023 Dear Jessabel, Thank you for your request dated Mar 31, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Rcbc bank debit my money for no reasons. We received your request on Mar 31, 2023 and will respond on or before Apr 21, 2023 01:37:25 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster01232017150000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy01MTM3MjA4MTMxNzQM, for request with ticket number #SEC-513720813174. Thank you. Respectfully, Isma Gonzales FOI Officer

A.DEL ROSARIO April 11, 2023, 11:30 a.m.

April 11, 2023 Dear Jessabel Namoro, Greetings! Please be informed that the Commission has no jurisdiction over system error in debit/credit transactions with RCBC. Thank you. Respectfully, Office of the Director FOI Receiving Officer

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