Insurance Commission(IC)

October 28, 2022 Dear Ms. Floresca, I refer to my letter of Oct 25, 2022 06:03:47 PM about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Ranking and Performance of HMOs. In relation to your request, please be informed that, the Financial Statements of the the requested HMOs are retrieved. Relative thereto, may we seek confirmation/verification for the number of copy/copies and year/years needed before we proceed with the reproduction. Kindly note that, in accordance with the Insurance Commission’s FOI Manual, the cost of reproduction of the requested information shall be the reasonable amount of Ten Pesos Only (Php10.00) per page. You may use the reply function on the eFOI portal at https://batchonboard20190219-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTc3Mjg0OTM2Njg1NAw, for request with ticket number #IC-772849366854, to respond. During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before Jan 20, 2023 02:07:59 AM, your request will be closed. We hope to hear from you at the soonest possible time. Thank you. Respectfully, Chantal Mae Simon FOI Decision Maker

November 11, 2022 Dear Ms. Floresca, Greetings! Thank you for your request dated Oct 25, 2022 06:03:47 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Ranking and Performance of HMOs. Response to Request In relation to your request, please be informed that the requested information are ready for release. In visiting the Insurance Commission, kindly book an appointment using our IC Appointment Reservation System (ICare) which can be accessed through the link: https://web.insurance.gov.ph/icare/login. Representative/personnel assigned to pick up the requested document must be duly authorized in writing and must bring a photocopy of valid ID for records purposes. Should you have further questions on this matter, please contact us at the IC Records Section at telephone number (02)85238461 loc. 123 or email at [email protected]. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). The quality of services you deserve matter to us. To help the Insurance Commission monitor the progress in improving its services, we appreciate accomplishing the Customer Satisfaction Surveys (CSS) through the following link: https://bit.ly/ICCustomerSatisfactionSurvey Thank you. Respectfully, Chantal Mae Simon FOI Decision Maker