National Telecommunications Commission(NTC)

Good day!

I would like to ask, how many days usually it would take to process the blocking of IMEI of lost phone? I e-mailed last February 2 the requirements and have not received any replies yet. I cannot call for a follow up because our telephone do not allow long distance calls.

Thank you.

By the way, I have sent my  e-mail to '[email protected]'.

February 4, 2021

Dear Mizpah,

Greetings!

Thank you for your request dated Feb 04, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Question Regarding Blocking of IMEI.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office would like to inform you that your information is not complete. However, if you complied with the requirements that we posted in this portal and emailed at [email protected], we assure you that your request was already acted on by the company. 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

GAMALIEL A. CORDOBA
Commissioner
NTC Bldg., East Triangle, Diliman, Q.C.

Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Divina Daquioag
FOI Officer