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REQUEST
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You have submitted an FOI request

Date: April 19, 2023, 1:51 p.m.

PROCESSING
REQUEST

Your request is already in review

Date: 2023-04-19 23:30:17.000000

REQUEST
SUCCESSFUL

Your request was successful

Date: 2023-04-26 16:20:03.000000

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Processing of my gcash account recovery.

Published by Philippine National Police(PNP) on April 19, 2023.
Requested from PNP by R. Japitana at 01:51 PM on April 19, 2023.
Purpose: To recover my gcash account.
Date of Coverage: 04/09/2023 - 04/19/2023
Tracking no: #PNP-857543956930

R.JAPITANA April 19, 2023, 1:51 p.m.

Good day! I would like to request a Police report as a requirement of gcash help center to process the recovery of my gcash account because I suddenly can't open it since April 9, 2023.

R.JAPITANA April 19, 2023, 11:30 p.m.

Is it possible for me to have the request within 72 hours? because the gcash help center required me to pass it within that time span. Thank you so much.

Attachments:

P.PHILIPPINE NATIONAL POLICE April 25, 2023, 7:55 a.m.

April 25, 2023 Dear Rosario Japitana, I refer to my letter of Apr 19, 2023 01:51:18 PM about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Processing of my gcash account recovery.. In order for us to work further on your request, we need more information from you regarding your query. . In particular, it would be helpful to know . You may use the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC04NTc1NDM5NTY5MzAM, for request with ticket number #PNP-857543956930, to respond. During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before Jul 17, 2023 11:49:20 PM, your request will be closed. We hope to hear from you at the soonest possible time. Thank you. Respectfully, PRO 6 Philippine National Police FOI Officer

Attachments:

Screen shot for FOI Incharge (Request by Ms. Rosario Japitana).docx - PRO 6 Philippine National Police - [email protected]

P.PHILIPPINE NATIONAL POLICE April 26, 2023, 4:20 p.m.

April 26, 2023 Dear Rosario Japitana, Greetings! Thank you for your request dated Apr 19, 2023 01:51:18 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Processing of my gcash account recovery.. Response to Request Your FOI request is approved. I enclose a copy of [ the unit incharge have already commminicate you and recorded all the details they need from you ] of the information you requested. Your right to request a review Thus, if you have any additional querry kundly communicate to the focal person/incharge for additional detail. If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to . Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Further, may we request to fill up the FOI Client/Customer Survey with the link provided to better improve our services regarding FOI: https://docs.google.com/forms/d/e/1FAIpQLSc0_DD1bx1ZnWey-d_CQr6a7yZsawf1-Up6tnM0ObkPcMTEHQ/viewform. Thank you. Respectfully, PRO 6 Philippine National Police FOI Receiving Officer

Attachments:

Action Taken on Request of a Police Report by Rosario Japitana.docx - PRO 6 Philippine National Police - [email protected]

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