Bureau of Customs(BOC)

Hi! I just want to inquire about the ff:

1. What is the procedure for filing a protest to the BOC on an assessment of a tariff duty rate applicable?
2. Where should the protest to an assessment of the Bureau of Customs be filed? Also, Do physical copies have to be filed?
3. Is there also an online process for that similar to the courts now because of the pandemic?
4. Are there any filing fees to be paid for this?

I hope you could help me with this. Thank you!

April 13, 2021

Dear Genevieve Kristine,

Greetings!

Thank you for your request dated Apr 07, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Procedure of Filing a Protest to an Assessment.

Response to your request

We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may retrieve your requested information from https://laws.chanrobles.com/republicacts/109_republicacts.php?id=10648 and check the chapter 2 'Protest'.
Also, here's the link for Protest fees https://customs.gov.ph/boc-fees-and-charges/. Filing of it may proceed to CCC at Gate 3 South Harbour Manila.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commissioner Rey Leonardo B. Guerrero. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer
FOI Officer