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REQUEST
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Date: Dec. 10, 2021, 4:44 p.m.

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Date: 2021-12-15 11:59:39.000000

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Date: 2021-12-22 13:11:31.000000

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Procedure of Filing A Complaint for Insurance Companies

Published by Insurance Commission(IC) on Dec. 10, 2021.
Requested from IC by M. Espinas at 04:44 PM on Dec. 10, 2021.
Purpose: The legal procedure of filing a complaint of non-satisfactory service of vehicle insurance provider.
Date of Coverage: 12/10/2021 - 12/10/2021
Tracking no: #IC-548433239265

J.PASCUAL Dec. 10, 2021, 4:44 p.m.

Hi i Would like to know the process Thnakyou!

E.IGNACIO Dec. 15, 2021, 11:59 a.m.

December 15, 2021 Dear JAN ALVIN BERNARDO PASCUAL, Thank you for your request dated Dec 10, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Procedure of Filing A Complaint for Insurance Companies. We received your request on Dec 10, 2021 and will respond on or before Dec 31, 2021 04:44:30 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTU0ODQzMzIzOTI2NQw, for request with ticket number #IC-548433239265. Thank you. Respectfully, Edmar Ignacio FOI Officer

J.PASCUAL Dec. 15, 2021, 2:10 p.m.

Ok thanks,

T.ESPEJON Dec. 22, 2021, 1:11 p.m.

December 22, 2021 Dear JAN ALVIN BERNARDO PASCUAL PASCUAL, Greetings! Thank you for your request dated Dec 10, 2021 04:44:30 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Procedure of Filing A Complaint for Insurance Companies. Response to Request In relation to your request, please find attached for your information and guidance. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Tranquilino Espejon FOI Decision Maker

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