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Date: Sept. 10, 2021, 8:52 p.m.

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Date: 2021-10-13 01:17:29.000000

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PPLIC Policyholder Claimant beyond set deadline

Published by Insurance Commission(IC) on Sept. 10, 2021.
Requested from IC by M. Diloy at 08:52 PM on Sept. 10, 2021.
Purpose: Information on PPLIC Policyholder Claimants
Date of Coverage: 01/01/2017 - 09/10/2021
Tracking no: #IC-699134732532

M.PARUNGO Sept. 10, 2021, 8:52 p.m.

Hi! I am requesting on behalf of my father who is a policyholder of Philippine Prudential Life Insurance. It was only recently that the bankruptcy and liquidation was brought to our attention. We were not able to file a claim on the said dates as we are abroad and the information did not reach us. I would like to ask and request for assistance on how can my father still claim his years of earning invested in the policy in PPLIC.

T.ESPEJON Oct. 13, 2021, 1:17 a.m.

October 13, 2021 Dear Marie Adrianne Parungo, Greetings! Thank you for your request dated Sep 10, 2021 08:52:34 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for PPLIC Policyholder Claimant beyond set deadline. Response to Request For purposes of efficiency, it is best to directly communicate your concerns as follows: *Assistance to claimants for filing claims against companies under conservatorship, receivership and liquidation -Atty. John A. Apatan Division Manager Conservatorship, Receivership and Liquidation Division Tel. No. 85238461 loc. 103 Email: [email protected] *Informal complaints against insurance companies/regulated entities in full operation including those complains subject to alternative dispute resolution (mediation/conciliation proceedings) -Ms. Ma. Lourdes L. Ramos Officer-In-Charge Public Assistance and Mediation Division Trunkline: 85238461 local 127/103 Direct: 84041758 email: [email protected] or [email protected] Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Tranquilino Espejon FOI Receiving Officer

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