You have submitted an FOI request
Date: Aug. 10, 2023, 5:29 p.m.
Your request is already in review
Your request was denied
Date: 2023-08-17 07:53:34.000000
How was your request?
Published by National Privacy Commission(NPC) on Aug. 10, 2023.
Requested from NPC by S. Pepaño at 05:29 PM on
Aug. 10, 2023.
Purpose: PLEASE HELP ME FIND OR LOCK MY STOLEN PHONE
Date of Coverage: 08/07/2023 - 08/10/2023
Tracking no: #NPC-284970174990
HiTeam, Please help me find/Lock my stolen phone. I just bought it a month ago :(.. I am have all the details you needed. the IMEI the serial. as per checking they already deleted my gmail account. Please help me on this. Thank You, Norie
Dear Norlinda Pechay, Greetings from the National Privacy Commission (NPC)! Thank you for your request dated 10 August 2023 at 05:29 P.M. under Executive Order No. 2, s. 2016, on Freedom of Information (FOI) in the Executive Branch. Your request You seek assistance to find or lock your stolen phone. Response to your request While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Please be advised that the mandate of the NPC is to administer and implement the Data Privacy Act of 2012 and to monitor and ensure compliance of the country with international standards set for data protection. Therefore, tracking a stolen phone falls beyond the scope of NPC’s mandate and authority. However, to address your concern regarding a stolen phone, you may consider seeking assistance from your Telco provider (i.e., Globe, Smart, Dito) and the National Telecommunications Commission with the following details: 1. National Telecommunications Commission Consumer Welfare and Protection Division Email address: [email protected] Telephone Numbers: +63 (8) 920-4464 +63 (8) 926-7722 +63 (8) 921-3251 Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman Atty. John Henry D. Naga at [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you about the result within 30 calendar days from the date we receive your review request. Thank you.