Insurance Commission(IC)

October 13, 2021 Dear Jeroma Camalig, Greetings! Thank you for your request dated Sep 21, 2021 11:23:27 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for philippine prudential life insurance claim. Response to Request For purposes of efficiency, it is best to directly communicate your concerns as follows: *Assistance to claimants for filing claims against companies under conservatorship, receivership and liquidation -Atty. John A. Apatan Division Manager Conservatorship, Receivership and Liquidation Division Tel. No. 85238461 loc. 103 Email: [email protected] *Informal complaints against insurance companies/regulated entities in full operation including those complains subject to alternative dispute resolution (mediation/conciliation proceedings) -Ms. Ma. Lourdes L. Ramos Officer-In-Charge Public Assistance and Mediation Division Trunkline: 85238461 local 127/103 Direct: 84041758 email: [email protected] or [email protected] Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Tranquilino Espejon FOI Receiving Officer