You have submitted an FOI request
Date: July 13, 2023, 8:18 a.m.
Your request is already in review
Your request was denied
Date: 2023-08-01 15:17:04.000000
How was your request?
Published by National Privacy Commission(NPC) on July 13, 2023.
Requested from NPC by S. Talingas at 08:18 AM on
July 13, 2023.
Purpose: I would like to file a complain report on this Online Lending App. Known as Pesoredee
Date of Coverage: 06/11/2023 - 07/13/2023
Tracking no: #NPC-677790031004
Hi! I would like to complain for the pesoredee which is an online lending app. I keep receiving some harassing calls and sms even though hindi pa due date ko.. i receive more than 20 unknown numbers today.. nakaka annoying
Dear Suzzene Talingas, Greetings from the National Privacy Commission (NPC)! Thank you for your request dated 13 July 2023 at 08:18 A.M. under Executive Order No. 2, s. 2016, on Freedom of Information (FOI) in the Executive Branch. Your request You seek assistance to file a complaint against the agents of an online lending app due to alleged harassment. Response to your request While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Please be advised that the mandate of the NPC is to administer and implement the Data Privacy Act of 2012 and to monitor and ensure compliance of the country with international standards set for data protection. Therefore, investigating alleged harassments fall beyond the scope of NPC’s mandate and authority. However, if you still wish to file a complaint for violations of your rights under the Data Privacy Act of 2012, please refer to the guidelines provided in the Citizen’s Charter of our agency, which you may access through this link: https://www.privacy.gov.ph/citizens-charter/filing-a-complaint/ Furthermore, to address your concern regarding alleged harassment, you may also seek assistance from the following agencies listed below: 1. Unfair Debt Collection Practices - Securities and Exchange Commission Harassment (SEC Memorandum Circular No. 19 Series of 2019 Section 1) Corporate Governance and Finance Department E-mail Address: [email protected] Cellphone Number: 0926-017-0248 2. Other forms of Harassments/Threats/Fraud/Scam NBI Cybercrime Division E-mail Address: [email protected] Tel. Number: 02-8523-8231 to 38 PNP Anti-Cybercrime Group E-mail Address: [email protected] & [email protected] Tel. Number: (632) 726-1575 Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman Atty. John Henry D. Naga at [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you about the result within 30 calendar days from the date we receive your review request. Thank you. Respectfully, https://www.foi.gov.ph/help FOI Officer