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Date: Aug. 26, 2021, 8:23 p.m.

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Date: 2021-09-01 10:15:16.000000

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Date: 2021-09-09 23:38:26.000000

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Performance Standards of Internet Service Providers in the Philippines

Published by National Telecommunications Commission(NTC) on Aug. 26, 2021.
Requested from NTC by J. Gappe at 08:23 PM on Aug. 26, 2021.
Purpose: Research
Date of Coverage: 01/01/1995 - 08/26/2021
Tracking no: #NTC-290511949519

A.LACASTESANTOS Aug. 26, 2021, 8:23 p.m.

Good Day!, I would like to request the Performance Standards of Internet Service Providers in the Philippines. My research aim is to determine whether the Internet Service Providers (ISP) in the Philippines adheres to the standards, requirements, measurements and guidelines on the requirements regarding internet reliability. Thank you,

D.DAQUIOAG Sept. 1, 2021, 10:15 a.m.

September 1, 2021 Dear Anthony, Thank you for your request dated Aug 26, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Performance Standards of Internet Service Providers in the Philippines. We received your request on Aug 26, 2021 and will respond on or before Sep 16, 2021 08:23:30 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy0yOTA1MTE5NDk1MTkM, for request with ticket number #NTC-290511949519. Thank you. Respectfully, Divina Daquioag FOI Officer

A.CABARIOS Sept. 9, 2021, 11:38 p.m.

September 9, 2021 Dear Mr. Lacastesantos, Greetings! Thank you for your request dated Aug 26, 2021 08:23:30 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Performance Standards of Internet Service Providers in the Philippines. Response to Request Your FOI request is approved. I enclose a copy of the information you requested. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner NTC Bldg., East Triangle, Diliman, Q.C. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully yours, Deputy Commissioner Delilah Deles FOI Decision Maker

A.CABARIOS Sept. 9, 2021, 11:46 p.m.

September 9, 2021 Dear Mr.Lacastesantos, Greetings! Thank you for your request dated Aug 26, 2021 08:23:30 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Performance Standards of Internet Service Providers in the Philippines. Response to Request Your FOI request is approved. I enclose a copy of the information you requested. Please be informed that in our first attempt to attach our response, we found out that the copy was not taken by the portal. If ever the response can't be attached again, we will just email it to the available email address that you sent. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner NTC Bldg., East Triangle, Diliman, Q.C. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully yours, DIVINA N. DAQUIOAG FOI Receiving Officer

Attachments:

RESPFOI-NTC- A. LacastesantosperformanceOFISP.pdf

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