Bureau of Immigration(BI)

May 5, 2023 Dear Marilou Busto, Greetings! Thank you for your request dated Jan 07, 2023 11:18:01 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Passport No STAMP. Response to Request Good day! Your FOI request is approved. I enclose a copy of all of the information you requested. If you arrived and was processed using the BI's electronic gates, an arrival stamp will not be necessary. Instead, a sticker is issued by the e-gate, which you will affix in your passport. However, if your passport was not stamped, you may visit the Immigration Regulation Division at the BI Main Office in Intramuros, Manila to report that your passport was unstamped. We have attached a copy of the BI's latest Citizen's Charter, which details the processes and timelines for applications. Kindly prepare the documents under the "Failed to Check/Failed to Stamp" of the Citizen's Charter and submit it to the IRD. We hope this helped clarify your concern. Rest assured of our commitment in providing the most efficient, innovative, and effective immigration service. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Norman G. Tansingco at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Immigration Regulation Division FOI Receiving Officer