Department of Foreign Affairs(DFA)

Hello

Ariel M. Lumangtad
DFA Aseana in Pasay City

This is my passport number EC5371703. My passport was held in DFA Aseana. I just want to know when are they going to release it because I really need my passport. On October 23,2019, i sent all of the requirements they needed and the agent told me that after 1 month, they will either release or renew. However, until now they still haven't sent any update

Jan 14, 2020

Dear Ariel Lumangtad,

Thank you for your request dated Jan 10, 2020 06:59:31 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Passport.

We received your request on Jan 10, 2020 06:59:31 PM and will respond on or before Jan 31, 2020 06:59:31 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster11222017130000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERGQS03Mjg4MDA3MTE4MDgM, for request with ticket number #DFA-728800711808.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Dear Ariel Lumangtad,

Greetings!

Thank you for your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Passport.

Response to your request

While our aim is to provide information whenever possible, in this instance the information you are requesting, even if it is your personal credentials, falls under the inventory of exceptions to the right to access to information, and is confidential in nature. 

Section 4(a) of the Memorandum from the Executive Secretary on Executive Order No. 02 s. 2016 states that the following is exempted from FOI: 

“Information of a personal nature where disclosures would constitute or clearly unwarranted invasion of personal privacy, personal information or records, including sensitive personal information, birth records, school records, or medical or health records…” 

The need to keep personal information inviolable is recognized in international law as well as in the Inventory of Exceptions to Executive Order No. 02. Therefore the DFA is constrained by law from looking into the subject pursuant to the above stated provisions. 

This Office does not have access to the information you have requested. However, you may wish to contact the Office of Consular Affairs at 8556-0000 or 8651-9400 or by emailing them at [email protected]. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer