Bureau of Customs(BOC)

Browse over 406 from this government agency

Go Back

REQUEST
SUBMITTED

You have submitted an FOI request

Date: Sept. 8, 2022, 5:32 p.m.

PROCESSING
REQUEST

Your request is already in review

REQUEST
SUCCESSFUL

Your request was successful

Date: 2022-09-09 15:33:55.000000

4

RATE YOUR
REQUEST

How was your request?

Parcel on hold and threatening me they will call the police if I can't pay

Published by Bureau of Customs(BOC) on Sept. 8, 2022.
Requested from BOC by K. Aguila at 05:32 PM on Sept. 8, 2022.
Purpose: Help! Threatening me to the police!
Date of Coverage: 09/07/2022 - 09/08/2022
Tracking no: #BOC-248620717986

E.TAL Sept. 8, 2022, 5:32 p.m.

1. Is World Best Global Logistics legit? I send my money to: ELJOY MABAYLO via gcash 09363729370 2. A friend of mine from korea send me a package with tracking number WBGL0065696 that is on hold, the carrier saying it has a big currency inside and need to pay 30k pesos for ANTI-TERRORIST CERTIFICATE to release. 3. I already paid the custom fee, shipping fee and import tax that cost 10k pesos via gcash but they told me I need to pay 30k pesos to complete the transaction. 4. Is this kind of internet fraud? How do I get back my money? They threatening me that the police will get inlove.

E.TAL Sept. 8, 2022, 10:27 p.m.

Kindly see attached message

Attachments:

F.OFFICER Sept. 9, 2022, 3:33 p.m.

September 9, 2022 Dear E Tal, Greetings! Thank you for your request dated Sep 08, 2022 05:32:30 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Parcel on hold and threatening me they will call the police if I can't pay. Response to Request Please be informed that the Bureau of Customs does not accept payment through a personal bank account or any money remittance and also the bureau's personnel does not directly communicate through phone call or text message to the consignee/recipient. Upon verification, we affirm that this is a scam. We suggest you should not give away money as your package does not really exist. For complaints against online scam, it is advisable that you may have this matter directly coordinated with the PNP Anti Cybercrime Group (PNP-ACG), for appropriate action. Please see below links/contacts. OFFICE ADDRESS: Anti-Cybercrime Group Building Col. Lagman St., Bagong Lipunan Camp Crame, Quezon City, Metro Manila, Philippines 1100 CONTACT NUMBERS: Complaint Action Center / Hotline: 09985988116 Tel: +63 (02) 414-1560 Fax: +63 (02) 414-2199 Facebook: https://www.facebook.com/anticybercrimegroup Email [email protected] [email protected] Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Acting Commissioner Yogi Filemon L. Ruiz. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Let us know what you think with our service and which area/s can be improved by answering the SURVEY form. Kindly open below link to access the form. https://docs.google.com/forms/d/e/1FAIpQLScdARfc7WRfL-jw9k6FGm2k8EDqKxMN0-3a6nJFVYjq74_WOw/viewform Thank you. Respectfully, FOI Receiving Officer FOI Receiving Officer

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.