You have submitted an FOI request
Date: Feb. 3, 2023, 11:49 a.m.
Your request is already in review
Your request was denied
Date: 2023-02-06 09:05:24.000000
How was your request?
Published by Department of Foreign Affairs(DFA) on Feb. 3, 2023.
Requested from DFA by G. Watanabe at 11:49 AM on
Feb. 3, 2023.
Purpose: Inquiry
Date of Coverage: 02/02/2023 - 02/03/2023
Tracking no: #DFA-712999502364
Hi I would like to seek an information regarding the non refundable condition of passport appointment and where I could file a complaint. Lastly I would like to ask if there is a law that prevent me to refund my payment to the government agency?
February 6, 2023 Dear Ian, Greetings! Thank you for your request dated Feb 03, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked about refund for passport processing fee Response to your request Please be advised that your request cannot be categorized as an FOI request. As mentioned in the Terms and Conditions on the DFA Passport Appointment website, the passport processing fee is non-refundable and non-transferable. Should you require more information, kindly contact the Office of Consular Affairs at (02) 8-836-7745 or (02) 8-836-7747 or via [email protected]. Thank you. Respectfully, FOI Receiving Officer FOI Officer