You have submitted an FOI request
Date: Sept. 5, 2023, 9:38 p.m.
Your request is already in review
Your request was denied
Date: 2023-09-25 13:28:31.000000
How was your request?
Published by Home Development Mutual Fund/Pag-IBIG Fund(HDMF) on Sept. 5, 2023.
Requested from HDMF by R. Presco Canete at 09:38 PM on
Sept. 5, 2023.
Purpose: Inquiry on available facilities for data exchange
Date of Coverage: 09/05/2022 - 09/05/2023
Tracking no: #HDMF-361041229676
Pursuant to Sec 18 of Data Privacy Act, we would like to inquire if there is a method for a data subject or PagIBIG member to request an electronic copy of his/her information programmatically or via an electronic method. If there is none, we would like to inquire if there is a way we can offer this service for PagIBIG. We would like to request your good office who we can discuss this with.
25 September 2023 Dear MR. JAN ALVIN L. PABELLON, This refers to your eFOI request received on 05 September 2023 sent via the eFOI portal of the Home Development Mutual Fund (Fund). In your request, you cited Section 18 of the Data Privacy Act and inquired if there is a method for a data subject or Pag-IBIG member to request an electronic copy of his/her information programmatically or via an electronic method. If there is none, you further inquired on how you can offer this service for the Fund and the point person who you can discuss it with. Kindly be informed that Section 3 of Executive Order No. 2, series of 2016 (Executive Order) grants every Filipino citizen the right to access information, official records, public records and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development. In accordance with the aforementioned Executive Order, the Pag-IBIG Fund People’s Freedom of Information Manual (Manual) also states that “Information for Disclosure” includes: information promoting the awareness and understanding of policies, programs, activities, rules or regulations affecting the public, government agencies, and the community and economy (Section 2 of the Manual). Considering that you did not request for any information, official records, public records and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development, we are constrained to deny your request. Nonetheless, we deemed it proper to raise the matter to the Operating Unit Concerned (OUC) – the Fund’s Data Privacy Officer, through Ms. Marie Gayle D. Aguilar. For reference, you may contact us through email at [email protected] or telephone numbers 8422-3000 local 5344. Furthermore, please be informed that the Fund has an online service facility called the Virtual Pag-IBIG which allows its members to access Pag-IBIG Fund’s services anytime, anywhere using safely and conveniently just a smartphone or computer with internet connection. To know more about the Virtual Pag-IBIG, please click on the quick link provided below: https://www.pagibigfundservices.com/virtualpagibig/FAQs.aspx In compliance with Section 6.6.1 of the Anti-Red Tape Authority (ARTA) Memorandum Circular No. 2019-002, series of 2019 entitled Guidelines on the Implementation of the Citizen’s Charter in Compliance with Republic Act 11032, otherwise known as the “Ease of Doing Business and Efficient Government Service Delivery Act of 2018,” and Its Implementing Rules and Regulations, may we kindly request your thoughts or feedback on how we can improve your experience by filling out the Feedback Form in this link: https://forms.office.com/r/A652CzriXW Thank you. eFOI Receiving Officer