Overseas Workers Welfare Administration(OWWA)

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Date: Sept. 16, 2021, 12:22 a.m.

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Date: 2021-09-16 08:53:38.000000

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Date: 2021-09-17 05:45:14.000000

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OWWA DOLE AKAP MONEY ASSISTANCE

Published by Overseas Workers Welfare Administration(OWWA) on Sept. 16, 2021.
Requested from OWWA by L. Kiawan at 12:22 AM on Sept. 16, 2021.
Purpose: Change Claimants name for OWWA AKAP assistance, or Change mode of Receiving thru BPI bank instead.
Date of Coverage: 09/29/2020 - 09/15/2021
Tracking no: #OWWA-855651782114

J.VILLA Sept. 16, 2021, 12:22 a.m.

Hi good afternoon, I received SMS from owwa informing me that I have to claim my dole akap money assistance within 10 days after the message being received (it was last saturday). I tried call the toll number for my concern beforehand but I failed, I also tried emailing it but the email address seems to be wrong and different. My family tried several times to claim it thru MLhuiller branch but their system is not updated for the change claimant. Thank you and I hope you could help me with this. I will appreciate it.

M.D. ERUM Sept. 16, 2021, 8:53 a.m.

September 16, 2021 Dear Ms. Joanna Mae Villa, Thank you for your request dated Sep 16, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for OWWA DOLE AKAP MONEY ASSISTANCE. We received your request on Sep 16, 2021 and will respond on or before Oct 07, 2021 12:22:28 AM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster07032017170000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEU9XV0EtODU1NjUxNzgyMTE0DA, for request with ticket number #OWWA-855651782114. Thank you. Respectfully, Ma. Cynthia D. Erum FOI Officer

D.TORRES Sept. 17, 2021, 5:45 a.m.

September 17, 2021 Dear Ms. Joanna Mae Villa, Greetings! Thank you for your request dated Sep 16, 2021 12:22:28 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch for an update of your DOLE-AKAP Application. OWWA Verification System shows that you applied online on May 6, 2020 and your financial benefit for DOLE-AKAP was released on 09/29/2020 by DOLE-NCR. Please take note that the DOLE-AKAP fund distributed by the Department of Labor and Employment comes from the coffers of the national government and must be reverted back to the Philippine National Treasury within the year-end. You or your duly designated representative must coordinate immediately with DOLE-NCR on the current availability of your DOLE-AKAP financial assistance. Ms. Villa may we clarify to you the Freedom of Information (FOI) portal which is a project of the Presidential Communication Operation Office under the Office of the President. Its major function is to allow any Filipino citizen to request information about the data, programs, services and benefits or anything about the transactions and operation of specific government offices, provided, it shall not put into jeopardy the privacy of individuals and matters of national security. What you are requesting is a personal information on your DOLE-AKAP application which is not an information allowed to be shared to the public. Hence, we suggest you address your request to the DOLE Regional or Provincial Director for the status of your benefits. If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Administrator Hans Leo J. Cacdac at email: [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within FIFTEEN (15) calendar days from the date you received this letter. We will complete the review and tell you the result within THIRTY (30) calendar days from the date we received your review request. However, if you are still not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, ATTY. EDELYN D. CLAUSTRO OIC Deputy Administrator OWWA FOI Decision Maker

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