Overseas Workers Welfare Administration(OWWA)

November 17, 2020 Dear Mr. Cyrus Dela Cruz, Greetings! Thank you for your request dated Nov 13, 2020 08:21:36 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for an update of your DOLE-AKAP Application. OWWA records show that you applied online on October 14, 2020 at RWO 3 and APPROVED on 11/16/2020. You will be notified by email or phone for the next steps on claiming your cash assistance and a tracking number will be given which you will present to the accredited Remittance Center. You may also wish to follow up at email: [email protected] to expedite the process. Moreover, you may track your DOLE-AKAP at: http://doleakaotracker.owwa.gov.ph. We do apologize for the delays in the processing of your DOLE-AKAP Application due to the large volume of applicants and poor internet connections. Moreover, we have to maintain procedure controls for fund releases coming from government to the partner Money Transfers for disbursement of the special financial assistance for the OFWs repatriated due to the COVID 19 pandemic. If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Administrator Hans Leo J. Cacdac at email: [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within FIFTEEN (15) calendar days from the date you received this letter. We will complete the review and tell you the result within THIRTY (30) calendar days from the date we received your review request. However, if you are still not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, RODRIGO F. PASCUA, JR. Deputy Administrator FOI Decision Maker