Overseas Workers Welfare Administration(OWWA)

September 17, 2021 Dear Mr. Raymart Faelangco, Greetings! Thank you for your request dated Sep 16, 2021 07:03:56 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch for an update of your DOLE-AKAP Application. OWWA Verification System shows that you applied online on December 23, 2020 and DOLE-AKAP Financial Assistance was released on 03/27/2021. Foremost, may I correct your statement that "OWWA cancelled the assistance". The OWWA has no authority to cancel the assistance since its primary role is to verify your submitted requirements based on the OFW data base and, if is compliant, your application is qualified to the DOLE-AKAP. The procedure of processing and releasing the DOLE-AKAP is with the Department of Labor and Employment (DOLE) Regional Offices and in your case DOLE Region IV-A. Given that, you have to contact the DOLE Regional office for your concern of the possibility to claim your benefit after 5month upon the issuance of release notice. Mr. Faelangco may we clarify to you the Freedom of Information (FOI) portal which is a project of the Presidential Communication Operation Office under the Office of the President. Its major function is to allow any Filipino citizen to request information about the data, programs, services and benefits or anything about the transactions and operation of specific government offices, provided, it shall not put into jeopardy the privacy of individuals and matters of national security. What you are requesting is a personal information on your DOLE-AKAP application which is not an information allowed to be shared to the public. Hence, we suggest you address your request to the DOLE Regional or Provincial Director for the status of your benefits. If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Administrator Hans Leo J. Cacdac at email: [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within FIFTEEN (15) calendar days from the date you received this letter. We will complete the review and tell you the result within THIRTY (30) calendar days from the date we received your review request. However, if you are still not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, ATTY. EDELYN D. CLAUSTRO OIC Deputy Administrator OWWA FOI Decision Maker