Home Development Mutual Fund/Pag-IBIG Fund(HDMF)

10 June 2020 Dear MS. CHRISSEL NICOLE P. DONOR, Greetings! May we respectfully inform you that pursuant to the declaration of the Enhanced Community Quarantine (ECQ) as a measure against the threat of Covid-19, the Freedom of Information-Project Management Office (FOI-PMO) has ordered the suspension of the period to resolve FOI requests until such time that the ECQ is lifted or the agency has sufficient capacity to process and resolve requests. With the lifting of the ECQ, it is only at this time that the Fund was able to process your request. Thus, we would like to offer our apologies for the delay in our reply. Regarding your eFOI request for a copy of the organizational chart of Pag-IBIG Fund Zamboanga City Branch, please be advised that the Fund has the following offices in Zamboanga City: 1. Zamboanga Branch for Members Services concerns; 2. Zamboanga Housing Business Center for Housing Operations concerns; and 3. Technical and Administrative Support for administrative, finance and IT concerns in Western Mindanao Thus, may we ask which branch/office in Zamboanga City are you referring to? Furthermore, may we please request for a copy of your school ID and endorsement of your request using your school letterhead duly signed by your College Dean for our records purposes that it is an official activity sanctioned by your university. Kindly send the scanned copy of your school ID and said endorsement to [email protected]. Thank you. ATTY. MARCIAL C. PIMENTEL, JR. Head, Compliance Office and Vice President, Legal and General Counsel Group

Sep 02, 2020 Dear Chrissel Nicole, I refer to my letter of Jun 10, 2020 about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Organizational Chart. In particular, I had requested specific information for you to clarify upon in order for us to proceed with the request. As we have not received a reply within the 60-day working period since the letter requesting for clarification was sent out, we regret to inform you that this request will be closed as of Sep 02, 2020. You may wish to submit a new request describing the specific information you are looking for, and we will be able to consider it under the guidelines as stated in Executive Order No. 2. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to or visiting our central office. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Atty. Marcial FOI Officer