Land Transportation Office(LTO)

Hi! I would like to request my Certificate of Registration.
I already received my OR (OFFICIAL RECEIPT) via email on October 11 2023. But my CR is still not sent to me thru email or in LTMS Portal and there is no update regarding this i already sent email to lto corresponding hotlines. 
 
I just want to comply with rules and regulations in using public roads in the Philippines. 

Please kindly help i cant use my motorcycle its been a month already.

November 16, 2023

Dear YNA TERESA,

Thank you for your request dated Nov 05, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for OR/CR of newly purchased motorcycle.

We received your request on Nov 05, 2023 and will respond on or before Nov 24, 2023 06:59:01 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy02NzA5OTgxMjk1MTkM, for request with ticket number #LTO-670998129519.

Thank you.

Respectfully,

Engr. Roberto S. Se
FOI Officer

November  16,  2023

Dear   YNA,

Greetings!

Thank you for  your request dated 06:59 PM on Nov 05, 2023...under Executive Order No. 2 (s. 2016) on 
Freedom of Information in the Executive Branch.

Your request

You asked for  a  OR/CR of newly purchased motorcycle

Response to your request

While our aim is to provide information whenever possible, in this instance this Office cannot provide you the information you are requesting. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published using the FOI Platform.
you can follow up this email """Client Care"""" about your concern 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary  Atty. Vigor Mendoza II  at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
Your Feedback is valuable to us especially during these challenging times. Please let us know your experience by clicking the link below!

https://forms.gle/42Fk8aNgoaSVbgkb9

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).


Respectfully,
LTO FOI Officer