Department of Social Welfare and Development(DSWD)

20 October 2023 Dear Ms. Dianne Serrano, Greetings! Thank you for your request dated 17 October 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request 1. List of Operating Women Care Facilities in Camarines Sur: a. Private b. Public or Government-owned c. Design Guidelines and Design Standards of a CRCF 2. DSWD Case Management Protocol for VAW victims; and 3. Standard Social Worker to Patient Ratio in a CRCF Response to your request We are currently processing your request. We shall send it to the e-mail address you provided once we have received the response from the concern office. Your right to request a review If you are unsatisfied with this response, please feel free to write the Office of the Secretary at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City, explaining your concerns, and an internal review shall be conducted. If you are not satisfied with the result of the review, you have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, ATTY. GINA V. WENCESLAO FOI Decision Maker

11 January 2024 Dear Ms. Dianne Serrano, Greetings! Thank you for your request dated 01 November 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request 1. List of Operating Women Care Facilities in Camarines Sur: a. Private b. Public or Government-owned c. Design Guidelines and Design Standards of a Centers and Residential Care Facilities (CRCF) 2. DSWD Case Management Protocol for VAW victims; and 3. Standard Social Worker to Patient Ratio in a CRCF. We would love to hear your Feedback so we can improve our services. Kindly fill out the Customer feedback form from this link https://docs.google.com/forms/d/e/1FAIpQLSczFnilLByGiihY4HpktLYfMVUxA9tx7WyncDQAXd2_PUOvbg/viewform. Thank you. Respectfully, ATTY. GINA V. WENCESLAO FOI Decision Maker