You have submitted an FOI request
Date: June 8, 2022, 7:30 p.m.
Your request is already in review
Your request was denied
Date: 2022-06-20 08:15:06.000000
How was your request?
Published by National Bureau of Investigation(NBI) on June 8, 2022.
Requested from NBI by A. Narret at 07:30 PM on
June 8, 2022.
Purpose: Complaint
Date of Coverage: 05/31/2022 - 05/31/2022
Tracking no: #NBI-568114154346
Hi i just wanted to file a complaint to this specific ONLINE LENDING APPLICATION (BLUE PESO) i tried to applied a loan amounting of ₱10,000 which was shown to the application i submitted it and there was no contract provided and its shows there that i need to pay it within 180 days so after they approved it i checked my online banking and what i receive is just ₱1,300 and upon checking the application (BLUEPESO) it's show there that i had to pay ₱2,070 within 7 days there is a technical fee of ₱702 which is not discussed or shows on the apps.
June 20, 2022 Dear Shaila mae, Greetings! Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City or to NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. Meanwhile, you may also reach out to Securities and Exchange Commission (SEC) as regards your complaint with the lending company. You may follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/. If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, FOI Receiving Officer