Securities and Exchange Commission(SEC)

March 23, 2023 Dear Lhord francis Austria, Greetings! Thank you for your request dated Feb 03, 2023 12:13:38 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for ONLINE LENDING HARASSMENT EVEN IF URE NOURNING FOR THE DEATH AND BANKRUPTCY. Response to Request To find out more about the specifics of your complaint, you may file a formal complaint with us by following the instructions below: 1. To File a Formal Complaint Against a Lending or Financing Company Kindly follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/. Please read and follow the instructions carefully to avoid the outright dismissal of your complaint. In sending the complaint form to [email protected] via e-mail, kindly use the following format in the subject head of the e-mail: COMPLETE NAME _RESPONDENT COMPANY _ SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION). 2. To verify Lending Companies, Financing Companies and Online Lending Platforms For a list of registered lending and financing companies, follow these links: a. Registered Lending Companies https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-lending-companies-2/ b. Registered Financing Companies http://www.sec.gov.ph/lending-companies-and-financing-companies/list-of-financing-companies/ For a list of recorded online lending platforms of lending and financing companies, please refer to this link: https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/ 3. For more information on Lending and Financing Companies For more information on lending and financing companies, kindly follow this link: https://www.sec.gov.ph/lending-companies-and-financing-companies-2/lending-companies-and-financing-companies/. Thank you for your time and effort in assisting the Commission in our mandate to regulate and supervise lending and financing companies. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Asst. Director Nolivienne Ermitaño FOI Receiving Officer