You have submitted an FOI request
Date: March 27, 2022, 2:05 p.m.
Your request is already in review
Your request was denied
Date: 2022-04-05 18:09:24.000000
How was your request?
Published by National Bureau of Investigation(NBI) on March 27, 2022.
Requested from NBI by R. Palasan at 02:05 PM on
March 27, 2022.
Purpose: To fore close and arrest any employees related to harassment and provide public apology to client.
Date of Coverage: 02/21/2022 - 02/28/2022
Tracking no: #NBI-353319704819
Hi, I would like to seek assistance regarding my concern. I am being harassed by collection representatives from online lending mobile applications. They also use my phone book contacts (non character reference) to harass and exploit. They are saying lies and threaten other people in my contacts without my permission. I believe this is not allowed by the law and not being tolerated. Please assist.
April 5, 2022 Dear Michael Jordan, Greetings! Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City or to NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. Meanwhile, you may also reach out to Securities and Exchange Commission (SEC) as regards your complaint with the lending company. You may follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/ If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, FOI Receiving Officer