Published by Bureau of Immigration(BI) on Nov. 19, 2020.
Requested from BI by E. Parao at 11:48 AM on
Nov. 19, 2020.
Purpose: Renewal of ICARD
Date of Coverage: 11/19/2020 - 11/19/2020
Tracking no: #BI-119108204933
T.YOMODA
Nov. 19, 2020, 11:48 a.m.
Hi! I've been tryin to have an online appointment and all my attempts did not generate an appointment. Please see the following below:
1. Online Appointment site upon login shows "webpage blocked. the page cannot be displayed."
2. The Hotline provided is not responding.
-The ICARD is nearing its expiry and i have been initiating this online appointment since October end month. Everyday I've been trying to access the site at 12 AM. I have been staying up late but all attempts to have an online appointment fails due to the site not working properly and hotline not responding
B.CENTER BINOC
Nov. 22, 2020, 3:12 p.m.
November 22, 2020
Dear Tetsuo,
Thank you for your request dated Nov 19, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Online Appointment not working and Hotline not responding.
We received your request on Nov 19, 2020 and will respond on or before Dec 10, 2020 11:48:08 AM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0JJLTExOTEwODIwNDkzMww, for request with ticket number #BI-119108204933.
Thank you.
Respectfully,
BI-National Operations Center (BINOC)
FOI Officer
T.YOMODA
Nov. 23, 2020, 11:19 a.m.
Hi BI-National Operations Center (BINOC),
Good Day
Please advise if we would have problems renewing the ACR Card if it was renewed after its expiration date. The expiration is due tomorrow November 24, 2020 Tuesday that is why i was trying to have an appointment as early as October but due to circumstances it took a month for me to get this responses.
Thanks and Regards.
A.DIVISION ARD
Dec. 22, 2020, 5:02 p.m.
December 22, 2020
Dear Tetsuo,
Thank you for your request dated Nov 19, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Online Appointment not working and Hotline not responding.
We received your request on December 22, 2020 .
Thank you.
Respectfully
Alien Registration Division (ARD)
FOI Officer
A.DIVISION ARD
Dec. 23, 2020, 11:17 a.m.
December 23, 2020
Dear Tetsuo Yomoda,
Greetings!
Thank you for your request dated Nov 19, 2020 11:48:08 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for Online Appointment not working and Hotline not responding.
Response to Request
Your FOI request is approved. Kindly please check your provided email.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commissioner Jaime H. Morente, Bureau of Immigration Magallanes Drive, Intramuros, Manila . . Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
Alien Registration Division (ARD)
FOI Receiving Officer
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