You have submitted an FOI request
Date: Sept. 28, 2018, 2:08 p.m.
Your request is already in review
Your request was denied
Date: 2019-02-26 07:47:22.000000
How was your request?
Published by Home Development Mutual Fund/Pag-IBIG Fund(HDMF) on Sept. 28, 2018.
Requested from HDMF by E. Casas at 02:08 PM on
Sept. 28, 2018.
Purpose: Personal records/Updates
Date of Coverage: 12/31/2012 - 12/31/2012
Tracking no: #HDMF-241180013009
Been waiting for so long of your official communication regarding my request of refund/adjustment of my HL payments. Please attached certified copy of transmittal/logbook during the transaction occurred.
February 26, 2019 Dear Mr. Casas, May we respectfully inform you that the eFOI link was just sent to Pag-IBIG on 20 February and FOI-PCOO gave the password to activate the Pag-IBIG account only 21 February 2019. Thus, we would like to offer our apologies for the delay in our reply. May we respectfully decline your request because the same is vague and too broad in its scope. The data will not be readily available if the request is not clear. Specifically, we also referred this to the operating unit concerned (OUC) and they informed us that they need more specific details like HL ID number (not just a member's name). Thank you. Respectfully, FOI Receiving Officer FOI Officer