Metropolitan Waterworks and Sewerage System Regulatory Office(MWSS)

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Date: Sept. 17, 2021, 9:18 a.m.

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Date: 2021-09-17 15:10:58.000000

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Date: 2021-09-29 10:15:22.000000

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Number of customer accounts per category for each concessionaire

Published by Metropolitan Waterworks and Sewerage System Regulatory Office(MWSS) on Sept. 17, 2021.
Requested from MWSS by A. Lamberte at 09:18 AM on Sept. 17, 2021.
Purpose: PhD thesis, academic research
Date of Coverage: 01/01/2010 - 12/31/2020
Tracking no: #MWSS-442528353898

A.LAMBERTE Sept. 17, 2021, 9:18 a.m.

Good day! I would like to ask for the specific number of customers per category (i.e. household, business I, business II, etc.) for the years 2010 to 2020 from both Manila Water and Maynilad concessionaires. This is for academic purposes only. Thank you!

F.OFFICER Sept. 17, 2021, 3:10 p.m.

September 17, 2021 Dear Albert, Thank you for your request dated Sep 17, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Number of customer accounts per category for each concessionaire. We received your request on Sep 17, 2021 and will respond on or before Oct 08, 2021 , in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEU1XU1MtNDQyNTI4MzUzODk4DA, for request with ticket number #MWSS-442528353898. Thank you. Respectfully, Karmela Dizon FOI Receiving Officer

R.ALEGRE Sept. 29, 2021, 10:15 a.m.

September 29, 2021 Dear Albert Lamberte, Greetings! Thank you for your request dated Sep 17, 2021 09:18:14 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Number of customer accounts per category for each concessionaire. Response to Request Your FOI request is approved. I enclose a copy of the number of connections per domestic connections (residential and semi-business) of the information you requested. Please note that we are only able to provide some of the information you have requested for as we do not have the number for commercial and industrial connections. Please be informed that we are only monitoring domestic connections, and not commercial and industrial connections. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Customer Service Regulation Area with email add: [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Rosendo O. Alegre FOI Receiving Officer

Attachments:

Copy of eFOI co Sir Ronnie - Lamberte.xlsx - Rosendo O. Alegre - [email protected]

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