You have submitted an FOI request
Date: Oct. 2, 2018, 9:09 a.m.
Your request is already in review
Your request was denied
Date: 2018-10-02 10:47:54.000000
How was your request?
Published by Department of Labor and Employment(DOLE) on Oct. 2, 2018.
Requested from DOLE by N. Suyao at 09:09 AM on
Oct. 2, 2018.
Purpose: In compliance of the requirements for Research Process towards Masters Degree
Date of Coverage: 01/01/2013 - 09/30/2018
Tracking no: #DOLE-477392175567
Hi! I would like to request: 1. The number of cases filed against Convergys Cebu with regards to the welfare of its employees - health related, work-related injuries and the like; and/or 2. The number of cases filed against said company with regards to employee compensation and benefits during or after their tenure. 3. The findings and results thereof. Your consideration on this matter will be greatly appreciated.
October 2, 2018 Dear Nerissa, Greetings! Thank you for your request dated Oct 02, 2018 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Number of Cases filed against Convergys Cebu Phil. Regarding Call Centet Agents Welfare/compensation. Response to your request While our aim is to provide information whenever possible, in this instance this Office does not have the information you have requested. However, you may wish to visit or contact DOLE Region VII at 3rd & 4th Flrs., DOLE RO VII Bldg.,Gen. Maxilom Ave. cor. Gorordo Ave., Cebu City with telephone number (032) 512-8133/0977-610-9202 or resubmit your request addressed to the correct agency. For further assistance you may review the FAQ section of the eFOI site: https://pcoomaster10022018104000-dot-efoi-ph.appspot.com/help. Thank you. Respectfully, Josefina Pugate FOI Officer