Philippine Statistics Authority(PSA)

June 8, 2023 Dear Olivier Mbaw Mbaw, Greetings! Thank you for your request dated May 17, 2023 08:03:34 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. You asked for Number of BPO companies and BPO employees. Your FOI request is approved. In reference to your data request, our data on this are limited to the following: a) Quickstat for National Capital Region https://rssoncr.psa.gov.ph/NCR_QuickStat March 2023 QuickStat - NCR.pdf https://rssoncr.psa.gov.ph/sites/default/files/http%3A//rssoncr.psa.gov.ph/sites/default/files/RSSO/All%2520Files/SOCD/Infographics/March%202023%20QuickStat%20-%20NCR.pdf Note: You may look for Administrative Support Service activities. b) Latest LabStat Updates https://psa.gov.ph/labstat-updates?page=2 2015/2016 Industry Profile: Business Process Outsourcing (First of a series) https://psa.gov.ph/sites/default/files/LABSTAT%20Updates%20%20Vol%2022%20No%2013%20on%20Industry%20Profile%20-%20BPO%202018_0.pdf c) Women in Business Process Outsourcing Industries https://psa.gov.ph/content/women-business-process-outsourcing-industries Table 1 Number of Establishments, Total Employment by Sex and Selected Indicators for BPO Industries - Philippines, 2005.pdf https://psa.gov.ph/sites/default/files/attachments/aodao/article/Table%201%20Number%20of%20Establishments%2C%20Total%20Employment%20by%20Sex%20and%20Selected%20Indicators%20for%20BPO%20Industries%20-%20Philippines%2C%202005.pdf d) Gender Factsheet - Women In Business Process Outsourcing Industries - March 2009 - No.09-02.pdf https://psa.gov.ph/sites/default/files/attachments/aodao/article/Gender%20Factsheet%20-%20Women%20In%20Business%20Process%20Outsourcing%20Industries%20-%20March%202009%20-%20No.09-02.pdf d) 2012 CPBI - Business Process Outsourcing (BPO) Activities : Final Results https://psa.gov.ph/content/2012-cpbi-business-process-outsourcing-bpo-activities-final-results You may also check data on our publication posted through links below for additional reference regarding call center activities: Census of Philippine Business and Industry (CPBI) https://psa.gov.ph/content/census-philippine-business-and-industry-cpbi 2018 CPBI Publication - Administrative and Support Service activities https://psa.gov.ph/sites/default/files/2018%20CPBI%20Publication_Final_Section%20N%2028July2022-signed.pdf Note: You may look for Call centers and other related activities. b) Annual Survey of Philippine Business and Industry (ASPBI) https://psa.gov.ph/content/annual-survey-philippine-business-and-industry-aspbi 2017 ASPBI - Administrative and Support Service Activities (Volumn XIV) https://psa.gov.ph/sites/default/files/N_2017%20ASPBI%20Publication_signed.pdf Note: You may look for Call centers and other related activities. Index of ASPBI Reports https://psa.gov.ph/statistics/survey/business-and-industry/index 2020 Annual Survey of Philippine Business and Industry (ASPBI) - Administrative and Support Service Activities Sector: Preliminary Results https://psa.gov.ph/content/2020-annual-survey-philippine-business-and-industry-aspbi-administrative-and-support-service Latest Census of Philippine Business and Industry (CPBI) Reports https://psa.gov.ph/statistics/census/business-and-industry 2018 Census of Philippine Business and Industry: Administrative and Support Service Activities https://psa.gov.ph/content/2018-census-philippine-business-and-industry-administrative-and-support-service-activities-0 You may also refer to this link https://psa.gov.ph/classification/psic/?q=psic/group/822 for 2019 Updates to the 2009 Philippine Standard Industrial Classification. We would love to hear your Feedback so we can improve our services. Kindly fill out the PSA Customer feedback form from this link: https://tinyurl.com/OnlineCSSForm. Thank you. Respectfully, Noel G. Perez (Information Technology Officer III) Officer-in-Charge Information Technology and Dissemination Service