You have submitted an FOI request
Date: March 16, 2022, 6:15 a.m.
Your request is already in review
Your request was denied
Date: 2023-05-04 10:40:49.000000
How was your request?
Published by Department of Information and Communications Technology(DICT) on March 16, 2022.
Requested from DICT by N. Manalo at 06:15 AM on
March 16, 2022.
Purpose: Update about No Record Found
Date of Coverage: 08/26/2021 - 09/23/2021
Tracking no: #DICT-735440122891
Hi, I would like to have an update about no record found in my vaxcert. My 2nd dose is missing and I already uploaded all the necessary files needed to be upload and yet 5 days has passed I didn't recieved any emails. I badly need my VaxCert this week for travel purposes. Please help me out on this one. Thank you. 1st Dose: 08/26/2021 2nd Dose: 09/23/2021 3rd Dose: 02/23/2022 Place of Vaccination: University of Cebu Medical Center (UCMed)—Mandaue City, Cebu Branch Vaccine Brand: Moderna
May 4, 2023 Dear Lizel, Greetings! Thank you for your request dated Mar 16, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for No Record found for Vaccine 2nd Dose. Response to your request While our aim is to provide information whenever possible, in this instance this concern can be best addressed by the Department of Health. VaxCertPH is a portal and mobile app developed by the DICT for the Department of Health (DOH) for the issuance of digital vaccination certificates for vaccinated individuals in the country. Please be informed that the DICT does not handle management of personal information of vaccinees in the portal. You may watch this instructional video posted on our Facebook page to learn how to get your own VaxCertPH: https://www.facebook.com/DICTgovph/videos/1236758160160853 To get your digital vaccine certificate, visit https://vaxcert.doh.gov.ph/ For more information, you may contact the DOH VaxCert Support team at: [email protected] or thru phone at: 88-7614-88 For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help. For further assistance you may review the FAQ section of the eFOI site: https://2018midyear08242018-dot-efoi-ph.appspot.com/help. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the DICT information at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, FOI Receiving Officer FOI Officer