You have submitted an FOI request
Date: Dec. 14, 2023, 2:39 a.m.
Your request is already in review
Your request was denied
Date: 2023-12-20 14:52:06.000000
How was your request?
Published by National Bureau of Investigation(NBI) on Dec. 14, 2023.
Requested from NBI by T. Gesim at 02:39 AM on
Dec. 14, 2023.
Purpose: Refund
Date of Coverage: 12/14/2023 - 12/14/2023
Tracking no: #NBI-023011410794
Hello , I would like to request for a refund for the transaction that I have paid twice for renewal of my NBI clearance through gcash payment method.
December 20, 2023 Dear Thari Jane, Greetings! Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. As regards your concern, please call our customer support hotline number for proper assistance, and this will undergo a proper investigation before the processing of the refund request. 09617319404 (Smart) 09608915222 (Smart) 09608915224 (Smart) 09608287044 (Smart) 09551405330 (Globe) Thank you very much. Respectfully, FOI Receiving Officer