You have submitted an FOI request
Date: July 14, 2022, 3:14 p.m.
Your request is already in review
Your request was denied
Date: 2022-07-15 11:11:20.000000
How was your request?
Published by National Bureau of Investigation(NBI) on July 14, 2022.
Requested from NBI by S. Zamora at 03:14 PM on
July 14, 2022.
Purpose: Gcash Refund
Date of Coverage: 07/12/2022 - 07/13/2022
Tracking no: #NBI-545865569995
Hi! I would like to refund my payment on NBI online renewal. I can't proceed to claim my clearance due to some reason -The nearby nbi branch on my area does not allow me and told me to pick up the clearance on main branch which is on Manila. I paid exactly 155 pesos on the transactions. Hope you will grant my request. NBI Ref #: MP20HQFBJ3 Gcash Ref #: 7417 1298 7
July 15, 2022 Dear MICHAEL JOSEPH, Greetings! Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. For NBI Clearance concerns/ inquiries, our telephone numbers are as follows: 8523-82-1 to 38 local 5223, 540 and 5509 8524 -12-77 and 8522-87-88 You may also send an email to [email protected]. If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, FOI Receiving Officer