National Telecommunications Commission(NTC)

Magandang araw! 

Gusto ko lang po malaman kaninong number po ito 0916229748, nagkamali po ako sa send ng gcash money sinubukan kong tawagan para ibalik niya sakin ang pera dahil nagkamali ako ng number na nailagay ayun po yung cp number na nasa taas. kaso ayaw lang po niya ibalik ang pera. tinawagan ko ulit siya kaso busy na ayaw ng sumagot. Halagang 5,100.00 ang naisend ko. Salamat

September 11, 2023

Dear Citizen,

Greetings!

Thank you for your request dated Sep 08, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Nag send ng gcash sa maling number.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office finds that you need to visit personally the concerned TELCO or GCASH center for you to know how to retrieve your money or for any assistance that they could serve you. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

THE COMMISSIONER
NTC Bldg., East Triangle, Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Divina Daquioag
FOI Officer