Bureau of Customs(BOC)

November 20, 2023 Dear Beth Trangia, Greetings! Thank you for your request dated Nov 20, 2023 01:49:33 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for My package was stuck in customs ph. Response to Request To accommodate your concern, kindly email [email protected] for appropriate action. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commissioner Bienvenido Y. Rubio at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, FOI Receiving Officer FOI Receiving Officer