Department of Energy(DOE)

January 11, 2021 Dear Judy ann Bon, I refer to my letter of Jan 09, 2021 03:06:00 PM about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Meralco disconnection notice. In order for us to work further on your request, we need more information from you regarding your query. In particular, it would be helpful to know the following: MERALCO DETAILS Registered Customer Name: Service ID Number: Account Number: Meter Number (nasa likod po ito ng inyong billing statement, sa kaliwang-itaas na parte): Address: ACTUAL USER DETAILS Name of Actual User (if not the Registered Customer): Relationship to the Registered Customer: Contact Number/s: Email Address: You may use the reply function on the eFOI portal at https://pcoomaster11222017130000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPRS0zNzY4NzM5ODg1NDkM, for request with ticket number #DOE-376873988549, to respond. During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before Apr 05, 2021 01:30:53 AM, your request will be closed. We hope to hear from you at the soonest possible time. Thank you. Respectfully, Consumer Welfare and Promotion Office FOI Officer

Apr 05, 2021 Dear Judy ann, I refer to my letter of Jan 11, 2021 about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Meralco disconection notice. In particular, I had requested specific information for you to clarify upon in order for us to proceed with the request. As we have not received a reply within the 60-day working period since the letter requesting for clarification was sent out, we regret to inform you that this request will be closed as of Apr 05, 2021. You may wish to submit a new request describing the specific information you are looking for, and we will be able to consider it under the guidelines as stated in Executive Order No. 2. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to or visiting our central office. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Consumer Welfare and Promotion FOI Officer