Philippine Charity Sweepstakes Office(PCSO)

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REQUEST
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Date: Oct. 19, 2023, 3:32 p.m.

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Date: 2023-10-19 16:02:06.000000

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Date: 2023-10-20 13:28:54.000000

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MEDICAL ASSISTANCE

Published by Philippine Charity Sweepstakes Office(PCSO) on Oct. 19, 2023.
Requested from PCSO by P. Salazar at 03:32 PM on Oct. 19, 2023.
Purpose: Financial Assistance
Date of Coverage: 08/14/2023 - 10/19/2023
Tracking no: #PCSO-318311063613

P.SALAZAR Oct. 19, 2023, 3:32 p.m.

Hi, I would like to request a financial assistance for my grand mother who is now at the hospital(Unihealth Hospital) as of the moment and currently battling with Severe Dementia, Pneumonia and Sepsis. Or current bill is at 1.3 million pesos. We are currently knocking on your doors to seek a financial assistance from your department. Our family has been emotionally and financially exhausted. We hope to seek help from you. May God bless you always. Thank you so much! Regards, Patricia Agravante Salazar

M.RAMIREZ Oct. 19, 2023, 4:02 p.m.

October 19, 2023 Dear Patricia, Thank you for your request dated Oct 19, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for MEDICAL ASSISTANCE. We received your request on Oct 19, 2023 and will respond on or before Nov 09, 2023 03:32:35 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEVBDU08tMzE4MzExMDYzNjEzDA, for request with ticket number #PCSO-318311063613. Thank you. Respectfully, Maricar Ramirez FOI Officer

P.DECISION MAKER - ADMIN Oct. 20, 2023, 1:28 p.m.

October 20, 2023 Dear Patricia Salazar, Greetings! Thank you for your request dated Oct 19, 2023 03:32:35 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for MEDICAL ASSISTANCE. Response to Request Attached herewith are documentary requirements for each type of assistance under the PCSO Medical Access Program. We wish to inform you that the application for assistance shall depend upon the location of the hospital/health facility where the patient is being managed/ treated and if the hospital/facility has a Malasakit Center. Patient confined or being treated in hospitals/facilities with Malasakit Centers should submit their application for assistance thru the Malasakit Centers, while patients being treated in hospitals/facilities with no Malasakit Centers should apply for assistance with the nearest branch offices or thru Online Application for hospitals/facilities in the National Capital Region. The system shall automatically open at exactly 8:00 am (Philippine standard time) Monday to Friday except for holidays. The system is set to accept cases based on the available budget for the day and is subject to reopening at a later time within the day if the daily allocation is yet to be fully utilized. You can find the list of Malasakit Centers nationwide through our website at www.pcso.gov.ph. Look for the Programs and Services tab and click Medical Access Program under CAD Programs and Services. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to . Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Customer Satisfaction Survey Please take a moment to fill out the PCSO FOI Request Survey Form at https://forms.gle/HUaPg456pWCGBopGA and the PCSO Client Satisfaction Measure (CSM) at https://forms.office.com/Pages/ResponsePage.aspx?id=J8aJWR0dCk-oiCB1LbPAoPddmWRBAj9EmMGXbDLBEhNUQVFaWTMwTlFEVllCVTRITEM5WE04VFoyUSQlQCN0PWcu&origin=QRCode. Your input will help us improve our service. Thank you. Respectfully, JULIETA F. ASEO PCSO Decision Maker

Attachments:

Updated MAP Documentary Requirements, Coverage and Procedure of NCR Online Application.pdf - PCSO Decision Maker - Admin - [email protected] List of Malasakit Centers Nationwide updated as of 02 November 2022.pdf - PCSO Decision Maker - Admin - [email protected]

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