Department of Social Welfare and Development(DSWD)

Requesting for guidance for medical assistance.I just had my first surgery Stent ERCP bile duct  obstruction and was discharged.Still on recovery. I am scheduled for my second surgery whipple surgery and was adviced to prepare 400k.Now I do not have salary all Sick leaves are used.I need assistance or guidance on how I can finance my needed upcoming surgery. Pancreatic Tumor. Insulin dependent.We have cert. Of indigency. As of the moment I cant schedule my surgery I have no funds yet.I hope the DSWD can help me. You may reach me at 09613329100 or at [email protected]

October 11, 2023

Dear Maria Sarah,

Greetings!

Thank you for your request dated Oct 10, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Medical assistance.

Response to your request

Unfortunately, we determined that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request.

However, for your concern, you may contact the following for medical assistance under the Assistance to Individuals in Crisis Situation Program:

DSWD – Field Office IV-A
Crisis Intervention Section
Contact Person : Rodolfo V. Narciso Jr 
Contact No. : 0968-768-8392
Address : Alabang-Zapote Road, Alabang, Muntinlupa City

DSWD-SWAD Rizal
Contact Person : Shaira Q. Miñas
Contact No. : 0968-768-8388
Address :  Annex Bldg. Rizal Provincial Capitol, Sumuling Circumferential Rd. Brgy San Roque, Upper Antipolo

For more information regarding the said program, you may visit:

https://www.dswd.gov.ph/aics/

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary REX GATACHALIAN at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

We would love to hear your Feedback so we can improve our services.  Kindly fill out the Customer feedback form from this link:

https://docs.google.com/forms/d/e/1FAIpQLSczFnilLByGiihY4HpktLYfMVUxA9tx7WyncDQAXd2_PUOvbg/viewform

Thank you.

Respectfully,

Myrna H. Reyes
DSWD FOI Receiving Officer