You have submitted an FOI request
Date: July 18, 2022, 3:52 p.m.
Your request is already in review
Your request was denied
Date: 2022-07-18 17:27:38.000000
How was your request?
Published by Department of Social Welfare and Development(DSWD) on July 18, 2022.
Requested from DSWD by E. Robert Angelo M. Metin at 03:52 PM on
July 18, 2022.
Purpose: Medical Assistance for a Diabetic Relative
Date of Coverage: 07/18/2022 - 07/18/2022
Tracking no: #DSWD-099940388875
Good day. I am Maribel S. Martinez and I humbly request financial assistance for my mother-in-law, Jerlina B. Martinez, age 71 in expense to her monthly treatments and medicines. She has been diagnosed with diabetes but also experiences different diseases due to her old age. We are of utmost grateful once the request is accepted. Have a great day. I have requested at PCSO and they've suggested forwarding my request to the agency, DSWD. Please contact me at 09091735734 and my email ([email protected]) if you are able to help. Thank you.
July 18, 2022 Dear Maribel Martinez, Greetings! Thank you for your request dated Jul 18, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Medical Assistance. Response to your request Unfortunately, we were able to determine that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request. However, you may contact the Crisis Intervention Section of DSWD FO NCR Hotline Numbers at (02) 8-733-00-10 to 14 or by e-mail at [email protected] or DSWD Central Office-Crisis Intervention Unit Directline 962-28-13/951-74-33 or by e-mail at [email protected] should you qualify for the financial assistance under the Assistance to Individuals in Crisis Situation (AICS) program. Here's the link for FAQs regarding the said program: https://www.dswd.gov.ph/aics/ https://ncr.dswd.gov.ph/about-us/citizens-charter/assistance-to-individuals-in-crisis-situations/ Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary ROLANDO JOSELITO D. BAUTISTA at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). We would love to hear your Feedback so we can improve our services. Kindly fill out the Customer feedback form from this link https://docs.google.com/forms/d/e/1FAIpQLSczFnilLByGiihY4HpktLYfMVUxA9tx7WyncDQAXd2_PUOvbg/viewform Thank you. Respectfully, Myrna Reyes FOI Officer