Bureau of Fire Protection(BFP)

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Date: Nov. 23, 2022, 7:04 p.m.

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Date: 2023-01-27 18:18:14.000000

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Managing emergency calls

Published by Bureau of Fire Protection(BFP) on Nov. 23, 2022.
Requested from BFP by A. Tauto-An at 07:04 PM on Nov. 23, 2022.
Purpose: Research
Date of Coverage: 01/01/2022 - 11/23/2022
Tracking no: #BFP-045644690434

C.HOYLAND Nov. 23, 2022, 7:04 p.m.

Hi I am looking for information on how many call centres the BFP have? How the calls are prioritised and managed as they come in? How the calls are diverted to either the police, fire or ambulance services? What is the countries national emergency response number? Are there gaps in mobile signal which prevents the public from contacting the emergency services? How do the emergency services locate incidents in rural areas? How is the BFP funded and which government department is responsible for managing the BFP?

G.MORALES Jan. 27, 2023, 6:18 p.m.

January 27, 2023 Dear Claire, Thank you for your request dated Nov 23, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Managing emergency calls. We received your request on Nov 23, 2022 and will respond on or before Dec 14, 2022 07:04:23 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEEJGUC0wNDU2NDQ2OTA0MzQM, for request with ticket number #BFP-045644690434. Thank you. Respectfully, Gretchen Faye Morales FOI Officer

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