Land Transportation Office(LTO)

Slow Processing of (OR/CR) by the Dealer. 
Elapsed Months: 3Months and Counting

Model: HONDA ADV 160

Mode of Payment: CASH

Date Bought: JULY. 18, 2023

Buyer Name: ABIGAIL PLAMOS 

Owner Name: RODOLFO MASCARINA FLORES 

Dealer Details: HONDA MOTORCYCLE DEALER 

Dealer Name: SUMMIT SUPERBIKES PARAÑAQUE 

Dealer Address: #177 DOÑA SOLEDAD AVE. BETTERLIVING SUBDIVISION BRGY. DON BOSCO PARAÑAQUE CITY

Dealer Contact Number: 09178029972 / 09988404576

November 16, 2023

Dear Abigail,

Thank you for your request dated Oct 15, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for LTO Process Issue - Poor Services at Honda Summit Superbikes Parañaque.

We received your request on Oct 15, 2023 and will respond on or before Nov 03, 2023 10:00:25 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster08222018120000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy0xNDYyODE4NDkzNjEM, for request with ticket number #LTO-146281849361.

Thank you.

Respectfully,

Engr. Roberto S. Se
FOI Officer

November 16, 2023  

Dear  Abigail

Greetings!

Thank you for your request dated 10:00 PM on Oct 15, 2023.under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for a     LTO Process Issue - Poor Services at Honda Summit       Superbikes Parañaque 

Response to your request

Please be informed that personal information cannot be publicly-published using the FOI Platform. Nonetheless, to assist you with your concern, once your document is forwarded to LTO for registration it will take us 3-7 days for the release of the OR/CR. In order for us to check our records if said MC/MV is already registered, can you please provide us the following information in this order:
 
1. Proof of Identity
2. Engine No.
3. Chassis No.
4. Photo of Sales Invoice
 
Please be informed that the above mentioned requirements are needed to avoid giving confidential or personal information of persons who are not entitled and such as guidance in compliance with the Data Privacy Act. Once completed, kindly email the necessary documents at "ltocdmpao" ; for action deemed appropriate. 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary  Atty. Vigor Mendoza II  at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Your Feedback is valuable to us especially during these challenging times. Please let us know your experience by clicking the link below!

https://forms.gle/42Fk8aNgoaSVbgkb9

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
LTO FOI Officer