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REQUEST
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Date: Dec. 27, 2023, 2:10 p.m.

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Date: 2023-12-27 16:47:07.000000

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Date: 2023-12-29 09:12:29.000000

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Loyola Plans claim

Published by Insurance Commission(IC) on Dec. 27, 2023.
Requested from IC by M. Roa at 02:10 PM on Dec. 27, 2023.
Purpose: Claim unserved contract with Loyola Plans, Inc.
Date of Coverage: 07/08/1992 - 12/27/2023
Tracking no: #IC-463555497540

M.ROA Dec. 27, 2023, 2:10 p.m.

Blessed Holidays! My friend forwarded to me your memo re Loyola Plans. My mother was not able to use her memorial plan when she died last June 8, 2023. I would like to ask if how can i or my siblings claim on her behalf. Thank you po. Ma. Anita Q. Roa

P.NG Dec. 27, 2023, 4:47 p.m.

December 27, 2023 Dear Ms. Roa, Thank you for your request dated Dec 27, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Loyola Plans claim. We received your request on Dec 27, 2023 and will respond on or before Jan 17, 2024 02:10:05 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTQ2MzU1NTQ5NzU0MAw, for request with ticket number #IC-463555497540. Thank you. Respectfully, Patrick Joseph Ng FOI Officer

A.VINZON Dec. 29, 2023, 9:12 a.m.

December 29, 2023 Dear Ms. Roa, Greetings! Thank you for your request dated Dec 27, 2023 02:10:05 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Loyola Plans claim. Response to Request In relation to your request, please be advised that for purposes of efficiency, while we shall be informing the concerned Insurance Commission office about the said request, it is best to directly communicate your concerns to: Atty. John A. Apatan Division Manager Conservatorship, Receivership and Liquidation Division Tel. No. 85238461 loc. 103 Email: [email protected] For your information and guidance. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). The quality of services you deserve matter to us. To help the Insurance Commission monitor the progress in improving its services, we appreciate accomplishing the Customer Satisfaction Surveys (CSS) through the following link: https://bit.ly/ICCustomerSatisfactionSurvey Thank you. Respectfully, Atty. Albert Lawrence Vinzon FOI Decision Maker

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